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Module 9A

MODULE 9A. HUMAN FACTORS
Note: This module does not apply to category B3. Relevant subject matters for category
B3 are defined in module 9B.
9.1 General
      The need to take human factors into account; Incidents attributable to human factors/human error;
      ‘Murphy's’ law.
9.2 Human Performance and Limitations
      Vision;
      Hearing;
      Information processing; Attention and perception; Memory;
      Claustrophobia and physical access.
9.3 Social Psychology Responsibility: individual and group; Motivation and de-motivation;
      Peer pressure;
     ‘Culture’ issues;
      Team working;
      Management, supervision and leadership
9.4 Factors Affecting Performance
      Fitness/health;
      Stress: domestic and work related;
      Time pressure and deadlines;
      Workload: overload and underload;
      Sleep and fatigue, shiftwork;
      Alcohol, medication, drug abuse.
9.5 Physical Environment
      Noise and fumes;
      Illumination;
     Climate and temperature;
     Motion and vibration;
     Working environment.
9.6 Tasks
      Physical work;
      Repetitive tasks;
      Visual inspection;
      Complex systems.
9.7 Communication
      Within and between teams;
      Work logging and recording;
      Keeping up to date, currency;
      Dissemination of information.
9.8 Human Error
      Error models and theories;
      Types of error in maintenance tasks;
      Implications of errors (i.e accidents)
      Avoiding and managing errors.
9.9 Hazards in the Workplace
      Recognising and avoiding hazards;
      Dealing with emergencies.

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